Boston, Friday, 26 September 2025.
Last Thursday into Friday, severe weather forced more than 200 flight cancellations across major U.S. hubs — with Boston Logan taking the largest share — producing immediate operational strain for Northeast theme parks and resort hotels. Group arrivals were delayed or never materialized, contractor and performer call times were missed, and perishable deliveries and spare parts faced timing risk, creating revenue volatility from shortened guest stays and lower F&B and retail spend. This incident highlights a critical dependency: parks’ demand and capacity models remain exposed to airline network resilience. Retail and operations leaders should treat airline disruption as a supply-and-demand risk — define trigger thresholds for mitigation (rebooking support, shuttle redeployments, flexible staffing, vendor SLAs), update force‑majeure and refund clauses, and fold air‑connectivity scenarios into revenue-management and incident‑command playbooks. The most compelling takeaway: a single multi-hub weather event can cascade into lost yield and supply chain friction across a resort ecosystem.